Freelance
Virtual Assistant
• Offering administrative services to clients from a remote location
• Schedule priorities on calendar, monitor email and surface important ones
• Do research reports on companies, take notes during webinars
• Schedule meetings with prospects
• Fill out templates for social media posts, filling out sheets
• Summarizing articles, drafting/outlining content
• Data entry, sourcing
Synchrony Global Services Philippines, Inc.
Customer Representative
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Responding to customer needs through competent customer service and prompt problem-solving.
Freelance
Freelance Proofreader
• Carefully checking for errors in a text before it is published or shared.
• Fix minor spelling and punctuation mistakes, typos, formatting issues and inconsistencies
Your English Zone, Inc.
Office-based English Educator
•Assigned sight words and extended vocabulary using phonetic instruction.
• Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
• Demonstrated pronunciation and taught regional language differences.
